Privacy Policy

Last updated: July 2026

This Privacy Policy explains how Pillsen (“we”, “us”, “our”) collects, uses and protects your personal information when you use this website and order Potentix in South Africa.

Information we collect

Name and phone number submitted through the order form.
Technical data such as IP address, browser type and device information.
Marketing parameters (UTM tags) used to measure advertising performance.

How we use your information

To process your order and contact you regarding delivery.
To provide customer support and respond to enquiries.
To improve our website, products and services.
To comply with applicable legal obligations.

Legal basis (POPIA)

We process personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa. By submitting the order form, you consent to the processing of your data for the purposes described above.

Data sharing

We do not sell your personal information. Data may be shared with delivery partners and service providers strictly for order fulfilment and website operation, under appropriate confidentiality obligations.

Data retention

We retain your information only for as long as necessary to fulfil orders, resolve disputes and meet legal requirements.

Your rights

You may request access to, correction of, or deletion of your personal data by contacting us using the details on the Contact Information page.

Cookies

This website may use cookies and similar technologies to improve user experience and analyse traffic. You can disable cookies in your browser settings.

Contact

For privacy-related questions, please see our Contact Information page.